Posts Tagged ‘Cumulative hotfix’
Error : “Cannot complete this action” intermittenly when we click on the item inside a subfolder in document library.
This is one of the issue that made me go crazy when dealing with it. I have a document library and a folder in it. I have many items in the document library and also some sub-folders in it. When I try to click on the folder or open the folder and click on the item inside the sub-folder, i get an error :
“Cannot complete this action”
The problem here was that I do not get any errors in the Event Viewer. All I see is some warning messages related to .NET CLR and that probably might be because there are some registry entries or .dlls that are not functioning properly.
Getting to the point again, I installed the August Cumulative hotfix on my SharePoint Server and that resolved the issue. I see that the error message was there in one of the kb articles mentioned for the cumulative hot-fixes and thought of giving it a try. The kb articles are :
Description of the Windows SharePoint Services 3.0 hotfix package (Wssmui.msp): August 26, 2008
http://support.microsoft.com/kb/957109
Description of the Windows SharePoint Services 3.0 hotfix package: August 26, 2008
http://support.microsoft.com/kb/956057
Description of the SharePoint Server 2007 hotfix package: August 26, 2008
http://support.microsoft.com/kb/956056/
Make sure that you go through the Technet Article about how to install the hot-fix on your SharePoint Servers, else it will hell lot of pain to revert back or get the issues resolved.
Deploy software updates for Windows SharePoint Services 3.0
http://technet.microsoft.com/en-us/library/cc288269.aspx
Deploy software updates for Office SharePoint Server 2007
http://technet.microsoft.com/en-us/library/cc263467.aspx
Note:
One more issue that I see gets resolved using the cumulative hot-fix is as follow
Symptoms :
When we upgrade the site from WSS2 – WSS3 or MOSS, the default.aspx page doesnot come up.
Error: HTTP 500 Internal Error
When we try to open the page in SharePoint Designer, we get an error
“Cannot open the page”
If we go to a subsite, everything works fine. Also, all the new web apps that we create work great.
In this sscenario, try the cumulative hot-fixes mentioned above. Your issue should be resolved.